This Cancel Order Policy explains how and when you may cancel an order placed on GlamForce.

GlamForce is operated by:

GLAM FORCE ENTERPRISE
GB-003-6156, HNO J/105, R The Polyclinic
Ashaiman Road
Ashaiman
Greater Accra
Ghana

If you have questions regarding cancellation, please contact:
info@glamforce.net
Response Time: Within 24 hours

1. CANCELLATION TIMEFRAME

Orders may be cancelled within 12–24 hours of placement.

This allows us to stop processing before shipment.

After 24 hours, cancellation may not be possible because:

  • The order may already be processed
  • The item may be packed
  • The shipment may be dispatched

2. HOW TO CANCEL AN ORDER

To request cancellation:

  1. Email info@glamforce.net immediately
  2. Include your Order Number
  3. Use subject line: “Order Cancellation Request”

We will confirm whether cancellation is approved.

Cancellation is not valid until you receive written confirmation from our support team.

3. ORDERS THAT CANNOT BE CANCELLED

Orders cannot be cancelled if:

  • The item has already been shipped
  • The order is marked as “Dispatched”
  • The cancellation request is submitted after the allowed timeframe

In such cases, you may refer to our Return Policy after delivery.

4. REFUND FOR CANCELLED ORDERS

If your cancellation is approved:

  • A full refund will be issued
  • Refunds are processed within 5–7 business days
  • Refunds are returned to the original payment method

Please allow additional time depending on your bank or card provider.

5. PAYMENT AUTHORIZATION REVERSALS

If cancellation occurs before payment capture:

  • The authorization may simply be reversed
  • The pending amount may disappear automatically

Bank processing time may vary.

6. FRAUD & ABUSE PREVENTION

GlamForce uses secure 3D authentication for all transactions.

We reserve the right to:

  • Reject repeated cancellation abuse
  • Restrict accounts involved in suspicious activity
  • Refuse service where fraud risk is identified

Customers are encouraged to contact support before initiating disputes or chargebacks.

Unnecessary chargebacks may delay resolution and may result in account review.

7. MODIFICATIONS INSTEAD OF CANCELLATION

If you need to:

  • Change size
  • Update address
  • Correct contact information

Contact us within 12–24 hours.

Once shipped, modifications cannot be made.

8. POLICY UPDATES

We reserve the right to update this Cancel Order Policy at any time.

Changes will be reflected with a revised effective date.

Continued use of the website indicates acceptance of updated terms.

9. CONTACT INFORMATION

For cancellation requests:

GLAM FORCE ENTERPRISE
Ashaiman
Greater Accra
Ghana

Email: info@glamforce.net
Response Time: Within 24 hours